Privacy Policy

for Hotel Palacete de Álamos y del Spa del Palacete Apartment

hotel 4 estrellas


Who is responsible for processing your personal data?

PALOMAR SANCHEZ 2012 SL is the CONTROLLER of the processing of the USER‘s personal data and informs you that these data will be processed in accordance with the provisions of Regulation (EU) 2016/679 of 27 April (GDPR) and Organic Law 3/2018 of 5 December (LOPDGDD).

Why do we process your personal data?

To maintain a commercial relationship with the user. The intended operations for processing are:

  • Sending commercial advertising communications by email, fax, SMS, MMS, social networks, or any other electronic or physical means, present or future, that enables commercial communications. These communications will be made by the CONTROLLER and will be related to their products and services, or those of their collaborators or suppliers, with whom they have reached a promotional agreement. In this case, third parties will never have access to personal data.
  • Conducting market studies and statistical analyses.
  • Processing orders, requests, responding to inquiries, or any type of request made by the USER through any of the contact methods made available on the CONTROLLER‘s website.
  • Sending the online newsletter about news, offers, and promotions in our activity.

Why can we process your personal data? Because the processing is legitimized by Article 6 of the GDPR as follows:

  • With the consent of the USER: sending commercial communications and the newsletter.
  • For the legitimate interest of the CONTROLLER: conducting market studies, statistical analyses, etc., and processing orders, requests, etc. at the request of the USER.

How long will we keep your personal data?

They will be kept no longer than necessary to maintain the purpose of the processing or as long as there are legal requirements for their custody, and when they are no longer necessary for that purpose, they will be deleted with appropriate security measures to ensure the anonymization of the data or their total destruction.

To whom do we disclose your personal data?

No personal data disclosures to third parties are planned except, if necessary, for the development and execution of the purposes of the processing, to our service providers related to communications, with whom the CONTROLLER has confidentiality and data processor contracts required by current privacy regulations.

What are your rights?

The rights that the USER has are:

  • The right to withdraw consent at any time.
  • The right of access, rectification, portability, and deletion of their data, and limitation or opposition to their processing.
  • The right to file a complaint with the supervisory authority ( if they consider that the processing does not comply with current regulations.

Contact information to exercise your rights:



USERS, by marking the corresponding boxes and entering data in the fields, marked with an asterisk (*) in the contact form or presented in download forms, expressly and freely and unequivocally accept that their data is necessary to attend to their request by the service provider, with the inclusion of data in the remaining fields being voluntary. The USER guarantees that the personal data provided to the CONTROLLER are truthful and is responsible for communicating any changes to them. The CONTROLLER informs that all the data requested through the website are mandatory, as they are necessary for the provision of an optimal service to the USER. In the event that not all data are provided, it is not guaranteed that the information and services provided will be completely tailored to your needs.


In accordance with the provisions of the current regulations on the protection of personal data, the CONTROLLER is complying with all the provisions of the GDPR and the LOPDGDD for the processing of personal data under their responsibility, and